Services > AI Transformation

Enterprise AI Agents, Built for Your Business

A growing catalog of production-tested AI agents on one governed platform – from department copilots to multi-agent workflows across operations, powered by generative AI.

Where you stand today

From Copilots to Company-Wide Transformation

The competitive question has shifted from "are we using AI?" to "is AI embedded in how we operate?" We meet you wherever you are on the curve.

01

Personal assistance

Drafting, summarizing, translating

02

Department support

Sales assistance, inquiry handling

03

Agent execution

Research, judgment, system operations

04

Multi-agent orchestration

Sales × demand × production × quality working together

05

Enterprise transformation

Decision support and process redesign

One Platform. Every Agent. Fully Governed.

ARCHITECTURE

Every agent we deploy runs on the same five-layer architecture — so each new agent gets stronger, not siloed.

Layer 01 - Users

Business staff, every department

Staff across the company use agents optimized for their own work — no separate tool per team.

Layer 02 - Agents

Specialized agents per function

Sales, CS, Legal, Finance, HR, IT — each agent tuned to the judgment its function requires.

Layer 03 - Knowledge

Searchable across the company

Regulations, contracts, FAQs, manuals, and past documents — unified into one searchable layer.

Layer 04 - Data

Searchable across the company

Direct links into ERP, CRM, SFA, accounting, workflow, and production systems.

Layer 05 - Governance

The foundation, not an afterthought

Access control, audit logs, human review, document-of-record management, confidentiality tiers.

Agent Catalog

A Growing Catalog of 20+ Ready-to-Deploy Agents

Each agent below has been built and deployed — with typical delivery measured in weeks, not years.

Knowledge & Support

SmartFAQ Agent

Instant, source-cited answers from internal manuals.

6–8 wks
Knowledge & Support

Internal Knowledge Search Agent

Permission-aware search across scattered documents.

6–8 wks
Knowledge & Support

IT Helpdesk Agent

First-line support, ticket creation, escalation via ServiceNow/Teams.

6–10 wks
Knowledge & Support

Insurance Knowledge Agent

CS training and support delivered inside Teams.

6–10 wks
Customer-Facing

Customer Support Agent

FAQ answers, ticket triage, sentiment-based escalation.

6–10 wks
Customer-Facing

EC Sales & CS Agent

24/7 product advice and order intake on social channels.

8–12 wks
Customer-Facing

Shareholder Meeting Q&A Agent

Live voice transcription with AI answer retrieval for executives.

6–10 wks
Sales & Marketing

Sales Support Agent

Deal summaries, next actions, proposal drafts, CRM entry.

8–12 wks
Sales & Marketing

Proposal & Quotation Agent

Quotes and proposal drafts generated from past similar deals.

8–12 wks
Sales & Marketing

Marketing Content Agent

On-brand copy, SNS content, and A/B variants at scale.

8–12 wks
Sales & Marketing

Market & Competitor Research Agent

Source-cited market analysis and SWOT drafts.

8–12 wks
Back Office

Legal Review Agent

Clause-level risk extraction, template diffing, revision drafts.

8–12 wks
Back Office

Accounting & Invoice Agent

Invoice OCR, auto-journaling, expense-rule checks.

8–12 wks
Back Office

Document Extraction Agent

OCR + LLM extraction with rule validation and cross-checks.

8–12 wks
Back Office

HR Support Agent

CV screening, interview design, onboarding FAQ.

6–10 wks
Operations & Management

Data Analytics & Report Agent

Natural-language BI: question → SQL → chart → scheduled delivery.

8–12 wks
Operations & Management

Executive Morning Briefing Agent

Daily cross-system digest of KPIs, risks, and actions.

12–18 wks
Operations & Management

Equipment Maintenance Agent

Error-code and image-based troubleshooting on the factory floor.

10–14 wks
Operations & Management

Dev Support Agent

AI code review, bug detection, test and spec generation in CI.

8–12 wks
Operations & Management

Figma Design Agent

UI drafts and design tokens generated from requirements.

10–14 wks
Operations & Management

Multi-Agent Custom Workflows

Orchestrated agents automating cross-department processes with human approval gates.

16–30 wks

IN PRODUCTION, AT SCALE

140 stores, one knowledge base, zero head-office bottleneck

Problem

A Japanese retail company needed to answer HR, accounting, and operations questions from 140 stores — without every question landing on head office.

We did

Converted "unsearchable" internal documents into a RAG knowledge base with per-store access control, answering instantly in chat with cited sources, and using Q&A logs to surface missing FAQs.

Result

Live across all 140 stores, cutting head-office load and standardizing answer quality.

HOW WE ENGAGE

From Idea to Operating Agents in Four Steps

Envision

Company-wide use case map, department-level opportunity assessment, ROI and roadmap.

01

Platform Design

Knowledge base, ERP/CRM/SFA integration, access & governance design.

02

Agent Development

Build from the catalog above, tailored to your workflows.

03

Agent Development

Process integration, user training, KPI tracking, in-house enablement.

04

Delivery model

Japanese Forward Deployed Engineers embed with your team for requirements and adoption; our Vietnam AI engineering hub provides development scale and cost competitiveness – expanding flexibly with demand. We stay until the KPI moves – not until the code ships.

Why Rikkeisoft for AI Transformation?

Which Agent Would Move Your Business First?

Bring us one workflow that eats your team’s time. We’ll match it to a proven agent and show you what 90 days could deliver.